Professional Sales
  • Sales Attendant   |
  • Supervisor   |
  • Manager
  • Customer Service Representative
Programs-Professional Sales

Program duration Number of semesters
1 Year 2

Program Description
Recognizing that sales function is increasingly important to the success of any organization, this specialized program provides the knowledge and skills which allow for students to develop the sales and marketing effectiveness required to work in today’s global economy.

Career Choices
  • Sales attendant
  • Supervisor
  • Manager
  • Customer service representative
Competencies
  • To develop in the students the knowledge, skills and attitudes required becoming qualified salespersons.
  • To communicate effectively with customers and to advise them.
  • To acquire sales techniques; to market products and to integrate harmoniously into a retail business.
Components of the Program
  • Promotion of products and services
  • Computer skills related to sales
  • Purchasing operations
  • Professional sales procedures
Admission prerequisites
  • Higher Secondary, Diploma or/and recognized equivalent
  • A minimum of second division i.e. overall 50% in academics
  • A minimum of IELTS overall 6.0 and nothing less than 5.5
  • Or equivalence as established by the ministère de l’Education, du Loisir et du Sport or the ministere de l’Immigration et des Communautes culturelles
Program Modules
Modules  
Determine their suitability for the occupation and the training process.  
Establish professional relationships in the workplace.  
Interpret consumer behaviour.  
Provide customer service.  
Sell products and services.  
Perform sales-related transactions.  
Manage their time at work.  
Use job search techniques.  
Begin acquiring professional sales experience.  
Become familiar with the laws and regulations governing professional sales.  
Provide after-sales service.  
Perform sales-related ativities in French (as a second language).  
Keep their knowledge of products and services up to date.  
Perform stock management activities.  
Perform visual merchandising activities.  
Make connections between marketing strategies and sales of products and services.  
Integrate into the workplace.  
End of Period Tasks  
Program Schedules
  • January
  • May
  • September

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