Policies - Complaints


By-law 9 - Complaint Examination Procedure : Date of coming into force - July 8, 2010

The present By-law is established in accordance with Section 220.2 of the Education Act (R.S.Q.,c. I-13.3), in conformity with the Regulation respecting the complaint examination procedure established by a school board (decree # AM 2009-01, dated December 15, 2009).

The present By-law outlines the procedure to be followed for the examination of complaints from students of the Lester B. Pearson School Board or their parents. The procedure will focus on solving problematic situations in a mutually agreeable manner.

contact the board's Student Ombudsman
Caroline Lemay -- Tel: 514-422-3000 Ext: 30370
Email: studentombudsman@lbpsb.qc.ca

Mailing Address
Louise Chenard
 C/O Lester B. Pearson School Board
1925 Brookdale Ave.
Dorval, Qc   H9P 2Y7

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